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Tele-Collection |
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What
is Tele-Collection? |
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Telephone is a communication medium that facilitates effective and hassle-free transfer of data. A telephone call used to collect and provide information relevant to a line of work is not only cost- effective but also saves a great deal of time. The end result is a boost in productivity and increased profits.
Tele-collection, at any call centre, comprises a planned, structured, lucrative and swift process in which professionally trained and qualified collectors make contact with account holders. Resourceful and skilled collectors are able to identify, mark, and take immediate action to recover from marginal, aberrant or delinquent accounts before they become unproductive.
A successful tele-collection venture must incorporate cutting-edge technology to accommodate and fulfill the growing demands of clients and to tackle cut throat competition in the marketplace. All tele-collection efforts must go hand in hand with flexible and robust computing architecture.
The competitive and aggressive tele-collection marketplace calls for increased efficiency and quick turn around, with which work production picks up pace.
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Tele-Collection
at VandY |
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Tele-collection at VandY involves the gathering of relevant data from various clients and using it under best conditions of reliability to collect and process payments.
In the meantime, clients can focus the energy and resources saved from all this work to their core competencies and expansion procedures. Every business owner aims to expand and grow and thereby outsourcing tele-collection services becomes indispensable.
Tele-collectors execute tasks such as:
- Making
reminder calls to set
off well-timed liability
repayment
- Discussing
and reporting on account
payment terms
- Report
on guaranteed payments,
out of reach debtors,
refusal to pay, etc
- Identify
debtors' concerns or
issues immediately
- Obtain
and report debtor’s
new contact information
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Our
Characteristics |
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- The
best tele-collection
team in the North-West
ahead of Delhi (North
India)
- Regular
up-gradation of scripts
and tele-communication
skills
- Capable
of handling a monthly
portfolio as large as
Rs. 5,57,24,160 with
82,576 accounts
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Benefits
of outsourcing Tele-Collection |
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Outsourcing
tele-collection saves you
money! This is made possible
by:
- Accelerating
the rate of recovery
- Initiating
early recovery of non-performing,
marginal accounts that
are uneconomical for
in-house collection
- Identifying
irregular debtors
- The
high cost of maintaining
an in-house collection
department is greatly
reduced. Consequently,
cost involved in staff
training and turnover
costs are also curtailed
- Expenditure
is further reduced with
increase in the number
of daily contacts achieved
with debtors
The
benefits of outsourcing
to VandY must be understood
to be much more than a cost-saving
measure. Other than cost-effectiveness,
outsource your tele-collection
service to VandY for long
term benefits such as:
- Control
over capital costs
- Increased
efficiency
- Reduction
in labor costs
- Ability
to start new projects
quickly
- Focus
on core business
- Level
the playing field and
reduce risk
Outsourcing
your tele-collection service
involves finding the right
service provider, and establishing
a well-planned and organized
working relationship. Our
past record assures that
as your outsourcing partner
we can provide your customers
and you with quality services
using the latest methodologies.
Telecollection
with VandY is the right
move for your business!
Act now and reap maximum
benefits. |
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