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Field
Collection |
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What
is Field Collection? |
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Field
collection is the process
that ensures that the consumers
who fall into arrears on
the generation of their
bills and debts are brought
up to date with their payments.
In order to accomplish this
mission Field Collection
Services are hired.
A business that tracks and collects/picks-up due payments on debts, credit cards, loans, phone bills, installment payments etc is known as a field collection agency. A field collection service provider works to ethically pursue a debtor or a consumer for the full balance of a due payment through physically contacting the concerned person.
Since field collection involves a great deal of customer tracking, companies find it cumbersome to retain full time employees for the job. The financial sector, to be specific, is extremely competitive with no time or resources to spare that can be exhausted on recovery of dues. It is a drain on finance, manpower and time. Subsequently, these services are outsourced for efficient recovery of funds. The aim is to:
- Conduct
collection of dues reliably
and accurately
- Process
payments quickly at
far less costs
- Integrate
the field collection
work with data collection
- Improve
customer satisfaction
by collecting dues without
putting them to inconvenience
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Field
Collection at VandY |
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VandY
is an extremely customer-oriented
field collection company.
Fairness and transparency
in the collection procedure
is our foremost virtue,
to foster customer confidence
and to retain the image
of the company, bank or
financial institution. Rather
than undue harassment or
use of muscle power we work
on courtesy, fair treatment
and persuasion.
The
success of VandY
in providing commendable
field collection services
may be attributed to the
maturity, experience and
commitment of a very result-oriented
team, performing in a professionally
satisfying environment.
The field collection representatives
at VandY, authorized
to represent the field collection
of a particular bank or
company, follow ethical
and legal guidelines such
as:
- We
are the quickest and
the most reliable with
a turn around time of
a couple of hours
- Our
reach is unmatched because
our operations extend
to 5 states and 1 union
territory
- We
are connected through
e-mail, fax and mobile
telephony
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Benefits
of outsourcing Field Collection
to VandY |
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- Contain
overhead costs by avoiding
the need to maintain
an in-house collection
team
- Superior
and consistent results
due to our past experience
- Increase
cash flow thereby increasing
productivity
- Cost
effectiveness
- Increase
time to focus on core
business
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